Very polite.  Michael and Chris were pleasant and professional.

SERVPRO did an excellent job cleaning the air and heat ducts of my condo rental. Their team of workers were very professional and efficient. I'd highly recommend this company. 

I have never been so impressed by any business in my life as I am with SERVPRO of Rapid City!

Everyone is so professional, personable, and provide stellar service.

They are wonderful and I recommend them highly!!

Thank you for the great service!

SERVPRO does a great job and has very professional employees!

Great work! Very responsive and helpful. Paid attention to the details and kept me informed. Fast and easy service!

Wow! Thank you so much for all your guy’s hard work! They did an excellent job! I really appreciate their efforts and willingness!

Colleen

Your staff was very informative and polite.  They listened to my instructions on the tough stains and spent extra time on cleaning them.  I would highly recommend your service!

Very polite.  Michael and Chris were pleasant and professional.

SERVPRO did an excellent job cleaning the air and heat ducts of my condo rental. Their team of workers were very professional and efficient. I'd highly recommend this company.  

I have never been so impressed by any business in my life as I am with SERVPRO of Rapid City!

Everyone is so professional, personable, and provide stellar service.

They are wonderful and I recommend them highly!!

We appreciated the professional service.  Also appreciated the way everything was cleaned up nicely when they technicians left.

SERVPRO of Rapid City were very quick to get to the property, even walked through the snow as the road was not fully plowed.

I could not be more impressed with these guys. Everyone I interacted with was absolutely professional and helpful. They did literally everything the right way, including the little things about how they treated the parts of my house that weren't damaged. Jesse, who ran point on my project, is razor sharp, attentive, and frankly just very enjoyable to interact with. If something goes wrong at your house, you would serve your family well to work with SERVPRO.

Customer service was great!  Saved my carpet and wonderful personnel.  Thank you. 

Great work, accommodating and extremely helpful!

Just wanted to personally thank Dave and Jesse for the amazing job they did at the apartment.  You guys went above and beyond through this whole experience and I wouldn't recommend anyone else but your company for restoration services.  Thank you from the bottom of my heart.

Great job.  Very professional and courteous.

I had my vents cleaned. Personnel were fast, polite and effective. I highly recommend SERVPRO for anybody searching for cleaning services.

They did an amazing job fixing my downstairs basement after my water heater broke!!! Between treating some mold spots on the wood and even cutting out and replacing my drywall and even laying new texture they did a great job and I would highly suggest them to anyone else!!!

Thank you SERVPRO of Rapid City! Jesse is the best, so professional and does the best job no matter if it's a carpet cleaning, water damage, or any of the other services they offer! Thanks as always for doing an AWESOME job!!!

I had a flood in my basement, they were there in no time and were awesome every step of the way. Great team, I highly recommend them!

My 2015 Ford Explorer Sport sat outside for 8 weeks during Covid19. I didn't need to drive. When I finally started it I found that a packrat or mouse had died into the vehicle's air system. It was undrivable. I mean, it literally was a health hazard. I worked with American Family Insurance. I have full coverage and they suggested SERVPRO. It took several weeks but that was fine. SERVPRO killed the smell plus found three more dead mice under the battery. My beautiful Explorer is perfectly clean now. It looks brand new and now I can enjoy driving it again. What a relief! Thank you SERVPRO and thank goodness I had full coverage insurance with American Family Insurance who was very good about this whole ordeal. Hallelujah.

Brian and Randy were extremely polite and professional. They did a very thorough job cleaning 3 rooms of my home. I noticed they made sure any stains and spots were addressed. My carpets look great! I appreciate the wonderful job they did! I highly recommend SERVPRO of Rapid City.

Thanks to everyone on your team for the quick response and outstanding service!  We are very happy with how your team completely took care of us during an unfortunate, challenging situation. Everyone we worked with either on the phone or at the house was extremely professional.  Be proud of your team and the work you do! Kudos to Jimmy, Jonah, Trevor, Drew, Michael, Dave, and Jesse for their excellent work and customer service. I’ll definitely recommend your business to anyone. 

I recently went through the Cleghorn fire and my insurance company sent SERVPRO to come clean and sanitize my home from smoke damage. They were prompt, professional and went above and beyond anything I had imagined. Very knowledgeable in their job and have compassion for what people go through. They cleaned clothes, bedding and rugs and delivered dog beds to keep my pets safe too. I highly recommend them and thank you crew for helping get my life back together.

John and Austin did a great job. We were so happy with their prompt response and the way the know what to do. They showed up and sprung into action!

I had water damage from a couple of unknown leaks from an upstairs bathroom to the downstairs walls. SERVPRO did an EXCELLENT job on finding it all and removing damage!!

Called SERVPRO after a water leak damaged 3 levels of my house. Had never had anything like this happen before so was very overwhelmed with the process, called SERVPRO the very next day and they came out same day to clean up the mess. The team arrived promptly, were very professional, made the whole experience very pleasant for me. Even considering the damage done to my home, SERVPRO made me laugh and feel comfortable with the process and what needed to be done. I don’t have enough good things to say about this company other than by far the best experience I could have ever hoped for. Thank you so so so much SERVPRO!

The guys did a great job removing our carpet and cleaning up the left over Staples and pad! They were fast and professional!

Jonah and his tech, life savers. It was very overwhelming when our neighbors pipe broke and water stared filling up our window well. Then water seeped into our basement. SERVPRO came and removed the carpet padding, left the fans and dehumidifier and now we are dry. Thank you again SERVPRO for your fast action.

Thank you.

Very nice young guys!

They always do a good job, have used them for years.

I’ve used  Northwest cleaning for several years as an apartment manger John saved several carpets that other wise would had to be replaced,  I will use Northwest cleaning as long as they are cleaning carpets.

Awesome cleaning my carpets look new again.

Northwest Cleaning is always very professional and cares a great deal about their business and customers.

DESCRIPTION OF WORK
I've had them clean our carpets 3 different times and they've always done a great job!

Very professional and prompt. I have white carpet and 3 teenagers and he was able to remove all of the stains. Will DEFINITELY use Northwest Cleaning again.:)

Did an absolute fabulous job cleaning my carpet and area rug! Was able to get stains out that had been there for over 1.5yrs! Very reasonable price, and excellent service! I would recommend them to anyone! 

What an awesome job! So much better than I ever imagined! I highly recommend them for a job well done. Thank you!

Extremely happy! I had rented a carpet shampooer and put hours of work into nothing but disappointing results. After reading many reviews on Facebook I gave Northwest carpet cleaning a try. My carpet looks great! Looks new again. Friendly, trustworthy and great prices! We will just call you from now on. Thank you once again!

John always does amazing work on my carpets. I have used several cleaning companies and northwest is the only ones I will ever use. My carpets are white and they stay white for months. Thanks again northwest. I always recommend you to my friends and family. Keep doing amazing work.

I highly recommend this company whether you need repairs or cleaning done. Great people and great service!

Absolutely recommended!! Professional and fairly priced! They did an amazing job at our house!